Lenovo seem to be just another company that is completely USA centric.
I wanted to price out a Lenovo notebook, as I've used a number of IBM ThinkPads over the years and always found them to be very good notebooks. I had a look at their website and found the Z61t that seems pretty nifty. I did a few web searches using Google and found people talking about customising it, by adding a higher resolution screen, the 7 cell battery and things like that.
So I try cusomising the notebook on the Lenovo website (after telling it I'm in NZ). You can't. No customisation possible. You can order an
additional battery (which is 7 cells) but you still get (and pay for) the 4 cell battery. So I call the 0800 number and talk to a woman at their call centre. She informs me that the package is the package, no customisation, no upgrades for batteries, nothing. I thank her and hang up somewhat disappointed.
Out of curiosity I tell the Lenovo website I'm in the USA. Wow. You can totally customise the notebook. Specify the CPU, RAM, batteries whatever. Although there is no option for a higher resolution screen.
Sigh...
